Hi, I am A. Stevens here to help with your question!
Could you possibly paste here a copy of the error message you are receiving?
all it says is contact your service provider
Is this in an email return message?
Would it be possible to get a screenshot?
Also do you know the size of the videos you are wanting to send MB or GB?
Possibly you are exceeding the size limit allowed by hotmail/outlook.
not an email return message.
the video is about a minute and a half.its just a flash message appears after I,ve tried to send it..didn't have a problem until I had to restore my computer as it had a virus
have added to zip file even tho its small video but still not sending
give me a moment to research, I'll be right back with you
I believe this site should get you pointed in the right direction, if not get back to me and we'll troubleshoot this further, I will stay with you to resolution
Are you meaning just answer or another site. if another what is it..
got it this time ty :-]