Hello sir/madam, I would like to help you, please let me know when you are ready.
I want remote assistance
can you please click the link below and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely.link: http://tiny.cc/z5lvcx
The ID is xxx xxx xxx. The password ***** *****
hi, i am checking
can you run the program again
I have not received any communication for 24 hours, but have received an e-mail asking to me rate your service. Does this mean you are unable to answer my original question?
I am out of ideas. Let me opt out and open this question to other experts. If no expert opts in back we can continue.
I am happy for you to connect to my computer. I am unable to use Office until this is resolved, so , yes, I do need assistance.
Working on issue, thanks.