My name is***** save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.I look forward to assisting you today with your question and providing the best answer possible.
Before we go, please me ask, Is your intention to get stored images/video in camera to computer
If so, I request you don't require special software to move files in Windows 7. You can access camera storage from MY Computer section
Please follow this to view the files in camera
1: Connect Camera to Windows 7 Machine
2: Once Connected, Open My Computer
(Click Start > Computer)
3: On "Computer" section, check for Removable Storage
4: If there, you can find camcorder files on it
Please update status
are you there
If still i haven't answered your question, please let me know what's the real intention of installing Studio 11
please update status
Still waiting for reply
HI.Sorry I took so long in replying.
It looks as if Windows 7 has found the Camera and it is saving the files to c: drive let's hope Studio 16 can pick up the video file from there.
Thanks for your update.