Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
- Please go to Start->Control Panel->Programs->Programs and Features, and uninstall the program Cloudflare if it's there.
- Then in Firefox, click on the menu (3-bar) icon at the upper right corner, then click on Options, then click on the General tab, and check the Home Page option there; if needed, change to a home website you want, then click OK.
- If needed, click on the menu (3-bar) icon at the upper right corner in Firefox, then click on Add-ons, then click on the option Extensions. If you see Cloudflare there, then remove it.
Doesn't show in any of those locations
- Please try this: click on the menu (3-bar) icon at the upper right corner in Firefox, then click on the ? icon (question mark) at the bottom, then click on Troubleshooting Information, then click on Reset Firefox..., then click on Reset to confirm, then check.
Please let me know how it goes later. Thank you.
That seems too havew solved the problem. Many thanks. What exactly is Cloudflare ?
You're welcome. Great. "CloudFlare is a company which provides a content delivery network and distributed domain name server,..."
So it was packaged with Firefox then
It's more for website developer
usually, with free programs, they package with some paid programs
so when you install /update programs
watch out; uncheck any extra features / extra programs
Do you have any further question for now?
I have uninstalled Firefox and installed Chrome but this Cloudflare remains and blocks some download sites even though I use a VPN.
Can you remotely check my system and remove any remnants of this program ?
Everything seems to be working fine with Chrome. Having used Firefox for some years things do seem a little strange at the moment. Some Firefox add-ons for example aren't compatible with Chrome but that's a small price to pay. I am running both registered versions of Malwarebyte and Kaspersky anti-virus. Is this OK or do they clash ?