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Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 4860
Experience:  Certified Computer expert with over 10 years experience.
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Have purchased an e book thinking it was an ordinary book waiting

Customer Question

Have purchased an e book thinking it was an ordinary book waiting for it to come by post
what do I do now?
Submitted: 1 year ago.
Category: Computer
Expert:  Chris L. replied 1 year ago.
Hello my name is ***** ***** I will be happy to assist you.

Where exactly did you order it from and which book was it?
Customer: replied 1 year ago.

It was purchased from KOBO

the booki title is

A Disa Companion

Authors Eric Harley,Sid Cywes,***** *****nder

Expert:  Chris L. replied 1 year ago.
Ok I am not sure if that specific book is available in print version. From what I can tell the book was only published as an Ebook. Some publishers do this now because it is much more cost effective to publish this way.

If you would like to get a refund on the ebook you bought follow my instructions below.

Make sure you read everything so you do not make a mistake.

1. Go to the following link:
http://kobo.frontlinesvc.com/app/lanpag

2. Click on the flag for your country

3. Next fill in all of the information that is asked of you/

4. Choose whether to be contact by phone or email on the bottom right.

5. Customer service will sort the issue and can give a refund if you would like.

Before you leave this site please take a moment to rate my service which is how i am credited with providing you with this information. Click on a smiley face below and choose submit.

Thank you,
Chris

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