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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 171
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have a acer aspire v3-571. Had repairs done and now i have

Customer Question

I have a acer aspire v3-571. Had repairs done and now i have to re enter my windows product key. |But dont have it. Can you please help me with it. Thanks
Submitted: 2 years ago.
Category: Computer
Expert:  Jerry Hannell replied 2 years ago.
***** *****nell :

hello sir/madam

***** *****nell :

I would like to help you , please let me know when you are ready

JACUSTOMER-6f2nyi8z- :

I am ready.

***** *****nell :

hi again, we can use a program to retrieve the key from your computer

***** *****nell :

are you using the computer in question now?

JACUSTOMER-6f2nyi8z- :

yes

***** *****nell :

can you go to https://www.magicaljellybean.com/keyfinder/ and download the first program and run it. if you want we can try remote assistance and fix the problem together quickly

JACUSTOMER-6f2nyi8z- :

I did it but the number it found was the one they put on and not the origanel.

***** *****nell :

I am out of ideas. Let me opt out and open this question to other experts. If no expert opts in back we can continue.

Expert:  Techie_Ben replied 2 years ago.
Hello. What is the reason your product key was changed? Did the repair shop upgrade the version of Windows? Can you tell me what message appears on your screen? I look forward to your reply. Thanks!