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Hi my name is ***** ***** I will be the expert today to help you fix he problem.
do you have any important data which you cannot afford to loose
the error tells that the windows boot files are corrupted or it might have been deleted by mistake or so
So how do I fix it
however in this case we will initiate a factory restore which will bring back the computer to originally as it was on the day first
ok how do I do that
I will give you the steps to run
please tell me the model number of the sony viao
Turn off the sony vaio laptop
wait for 2 mins
turn on the power button and immediately after you hit the power button keep tapping on the F10 for few times it will launch the factory restore options
hit enter to select factory restore and let it complete the process
It says unale to reset a required drive partition is missing
if this message comes that means the hidden partition on the hard drive is damaged either the hard drive has crashed or the partition is damaged.
you will have to call Sony viao and get the the unit replaced as its just one month old and its under warranty
so can this be fixed
if the partition is damaged then you will need windows operating system disk to get the windows reinstalled however if you call sony support and tell them the partition is damaged or its not functioning then they will send you sony recovery disks through which you can reinstall windows and all the drivers will be installed as well.
why are you rating my service bad I am giving you all the correct info which is true