Hi my name is ***** ***** i will be the expert today in helping you fix the problem.
i do not see any of your old question which you have posted with us
not a problem let me know when you would be online i will help you fix he problem.
on line now
hi, how are you doing today.
are you chatting with me from the problem computer?
tired but well thanks. ***** am on the problem computer
i will be doing a remote access and will clean the virus for you is that ok.
Download and install teamviewer.
Teamviewer: Click here
click on the link above click here
install teamviewer and let me know the "your ID: on the left side of the teamviewer window
did you install teamviewer
let me know the 9 digit ID number found on the teamviewer box
have followed your advice?
i am sorry i hope you are not understanding do you want me to remote access and fix the virus issue for you or you want to follow steps by your own.
i gave you the teamviewer link for a remote access
Am I to get any dialogue or are you trying to locate my problem?
its your choice if i remote access then i will be working on fixing the problem right in front of you however if you want me to give you steps then you can follow it your self and let me know the result.
remote access is a secure connection and it ends when the session is closed incase you think anyone can hack on your computer then its absolutely wrong,
it will need your permission to connect all the time the computer accepts a remove connection
remote assistance is basically an additional service.
is anyone going to answer me?
I think you are not able to view my reply please check now i have changed it to the question answer mode.
I have given permission for remote access and the ID given to me is###-##-#### *****?
I do not have a four digit password.
How can I give you a rating when you have not done anything? You said that you wanted to take over my computer in order to put it right but nothing is happening. Are you going to help me or not. Come on, I am getting exasperated