The home hub is BT 2.0 Now that mention caps and non caps perhaps it is the wireless key I need to input, as the password ***** two numbers and all cap letters.
yes, enter the wireless network key from your label>the network name (SSID) and wireless key is printed on a label on the back of the Hub. In this example, the SSID is BTHomeHub2-ABCD and the wireless key is 1234abcdef.
......Please let me know if this does not work for you, or if you need any other assistance and we will continue working on your issue.Please take a moment to rate my service positively.Thank you very much!...
I think you have cracked it for me, once I entered the wireless key then the weather came up with my location so I will proceed from there.