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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 164
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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cannot remember my alternative password ***** my samsung

Customer Question

cannot remember my alternative password ***** my samsung
Submitted: 2 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What's the model of your Samsung device?

What kind of password ***** *****?

Please reply at the box below. thank you.
Customer: replied 2 years ago.

samsung S5

Alternative password

I can do my finger print but it won't go there

Expert:  Viet - Computer Tech replied 2 years ago.

Do you mean you are not able to use the phone at all right now?

If you enter the wrong password ***** few times (about 5 to 10 times), does it give you the option to enter your google (gmail email address) account?

When you are available, please reply back at the box below to continue. Thank you,

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