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Sudipto
Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 5735
Experience:  Certificate Course In Computer Maintenance
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I have forgotten my password ***** my email. I have not had

Customer Question

I have forgotten my password ***** my email. I have not had to input my password ***** ages because it always came up automatic. Unable to change password ***** I have noe idea of my old one.
Thanks
Submitted: 2 years ago.
Category: Computer
Expert:  Sudipto replied 2 years ago.
Hi,
Thank You!! for posting your Question.My name is ***** ***** today I will assist you to solve or identify your problem.

Do you use Internet Explorer to access your email account ?
Customer: replied 2 years ago.

Hi

Sudipto I am not brilliant on computers I just use it to check emails really I usually just click on Internet and it has always come up automatic I dont know why it has changed so have had no reason to remember my password.

Expert:  Sudipto replied 2 years ago.
OK, so you have to click the Internet icon and the email page opens automatically, what is happening now , when you click the internet icon ?
Customer: replied 2 years ago.

It is going to email and asking for password. But I have no idea what my password *****

Expert:  Sudipto replied 2 years ago.
This is a very common problem for those, who use the remember me feature of the email. As the password ***** saved in your PC, you can do a restore to get the point of time, when you can access your email I can give you the steps to do that or I can help you directly by connecting with your PC for an additional charge.
Customer: replied 2 years ago.

How much extra

Expert:  Sudipto replied 2 years ago.
I am sending an offer for the additional service, please accept it, if you agree with the price, otherwise just ignore it and reply me back here.
Sudipto and 4 other Computer Specialists are ready to help you
Customer: replied 2 years ago.

Please would you offer the additional service and connect to my PC

Thanks

Expert:  Sudipto replied 2 years ago.
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