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arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1256
Experience:  MCSE, RHCE, IBM System X Server Certified
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HiI've a Samsung desk top PC00179-60363-65714-AAOEMI've

Resolved Question:

Hi
I've a Samsung desk top PC
00179-60363-65714-AAOEM
I've a CD in the drive which wont now open
I cant get the manage icon to activate so as to eject CD
Is there a manual button anywhere or another way of opening the deck to remove the CD
I'd appreciate your advice
Regards
Lester
Submitted: 2 years ago.
Category: Computer
Expert:  arsufi2002 replied 2 years ago.
Customer:

Hi,

Customer:

My name is***** save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Customer:

By the way, have you tried rebooting system.

Customer:

hello

Customer:

are you there

Customer:

I can't identify your machine with given system type

Customer:

Generally most drives on computer especially desktop computer has a technique to remove CD/DVD if it got stuck inside.

Customer:

This is what you have to do..

Customer:

1: Obtain paper clip or safety pin

Customer:

2: Observe drive carefully, you can see a hole near to Eject button

Customer:

3: Once found, insert paper click or safety pin on it and press, you can see the drive door opens

Customer:

see video

Customer:

Please let me know the status

Customer:

Thanks

arsufi2002 and 5 other Computer Specialists are ready to help you
Expert:  arsufi2002 replied 2 years ago.
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Customer: replied 2 years ago.

Many Thanks

Paper clip did job

Seems to be working now

Many thanks

Regards

Lester

Expert:  arsufi2002 replied 2 years ago.
Hey,
Thanks Lester

Glad to know your issue got resolved..

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Have a Great Day!
Fiyaz