Windows 8, now I can't log on as it's the one that I need to open the computer. I am using my desktop at present but as it is an iMac I bought the laptop so I had windows as well. I set it all up and then was away so didn't use it, put in the password ***** thought I'd used and obviously it wasn't and have been going through all versions I could have used past 2 days but none work. It's asking reset disk in order to reset password ***** I certainly didn't get with it so now at a loss of what to do next.
It is the password ***** actually lets you start to use the laptop, I haven't got that far as setting up email log ins on it I can't actually get that far!
after you actually turn the laptop on, there is a password ***** must enter before it opens and you can actually begin to use it
That is correct
Can you tell me why I have been charged £35 when original quote was for £28?
OK, thanks , I am going to have to try and remember the password ***** I can't afford anything else!
I'm stopping the conversation now.