How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Randy Computer Tech Your Own Question

Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9562
Experience:  Computer specialist
62741268
Type Your Computer Question Here...
Randy Computer Tech is online now

Am loading my new recorder . It will only let me put in 5 numbers

Resolved Question:

Am loading my new recorder . It will only let me put in 5 numbers and letters of my post code , what do I do?
Submitted: 2 years ago.
Category: Computer
Expert:  Randy Computer Tech replied 2 years ago.
,
My name is***** will assist you.
I am sorry to hear that you are having this issue.
Try entering 12345 and when it says "cant locate the postcode, proceed anyway" choose yes. The player will use the ip address to set location.
.
.
.
.
.
Please let me know if this does not work or if you need any other assistance.
After we have your issue resolved please take a moment to rate my service positively.
Thank you very much!
.
.
.
Customer: replied 2 years ago.

will not let me delete the numbers i have putin , so that i can out in your numbers . seems to be frozen .

Expert:  Randy Computer Tech replied 2 years ago.
okay, what is the brand/model of the player?
Customer: replied 2 years ago.

it's ahumax DTR T2000 is this what you need ?

Expert:  Randy Computer Tech replied 2 years ago.

okay, thank you. Try this on your Humax DTR> unplug the power cord minute, then reconnect the power and try the set up again.

Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9562
Experience: Computer specialist
Randy Computer Tech and 7 other Computer Specialists are ready to help you
Expert:  Randy Computer Tech replied 2 years ago.
The setup wizard should restart.
If the screen setup has finished but your box did not connect to your broadband, try the following steps to resolve this:
a) Press the YouView button on your remote control, go to Settings
> Network and Internet > Wired Connection and select Automatic.
This should enter your broadband settings automatically. If this does not happen, restart your router and try again. If you need to
enter values manually, select Manual. (Note: Your broadband provider can provide you with these values).
b) If you did not accept the Terms of Use at the end of the screen setup, you will not be able to use the On Demand or Search features.
To change this, press on your remote control and go to Settings >
Your Info and Legal > Terms of Use. Select Accept then press OK. The On Demand and Search features should now be available to you.

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Kamil Anwar

    Kamil Anwar

    Computer Support Specialist

    Satisfied Customers:

    161
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
< Previous | Next >
  • http://ww2.justanswer.co.uk/uploads/JA/JACUSTOMERf8udkdxk/2013-8-3_15150_323738101505074393259301621172992o.64x64.jpg Kamil Anwar's Avatar

    Kamil Anwar

    Computer Support Specialist

    Satisfied Customers:

    161
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
  • http://ww2.justanswer.co.uk/uploads/WI/Windowspcfix/2013-8-19_153826_ja12.64x64.jpg James K.'s Avatar

    James K.

    Consultant

    Satisfied Customers:

    93
    Technical Director of IT Company
  • http://ww2.justanswer.co.uk/uploads/JO/JonTech/2011-10-25_111835_A2c.64x64.jpg Jon-Tech's Avatar

    Jon-Tech

    IS Manager

    Satisfied Customers:

    61
    20 yrs: Computers, Networking
  • http://ww2.justanswer.co.uk/uploads/JA/jamieratliff/2012-2-8_194551_jamie.64x64.jpg jamieratliff's Avatar

    jamieratliff

    Information Systems Manager

    Satisfied Customers:

    21
    Jamie has worked in the Information Technology field for over a decade.
  • http://ww2.justanswer.co.uk/uploads/JA/JACUSTOMERleg4q7o8/2012-3-6_203036_meja.64x64.png TheDoctor's Avatar

    TheDoctor

    Software Engineer

    Satisfied Customers:

    16
    Experienced Software Engineer
  • http://ww2.justanswer.co.uk/uploads/FI/FisherEngineering/2012-1-18_194422_Fisher375Headshotcompressed239K.64x64.jpg Bill Fisher's Avatar

    Bill Fisher

    Computer Engineer

    Satisfied Customers:

    1
    Computer system design, networks, integration, general support.
  • http://ww2.justanswer.co.uk/uploads/ZE/zeyank/2014-12-9_221254_zeyank.64x64.png Ryan H.'s Avatar

    Ryan H.

    Computer Support Specialist

    Satisfied Customers:

    1739
    A+ Certified Technician - 10 Years experience working with all types of computer systems.