How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randy Computer Tech Your Own Question
Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9711
Experience:  Computer specialist
62741268
Type Your Computer Question Here...
Randy Computer Tech is online now

Am loading my new recorder . It will only let me put in 5 numbers

Resolved Question:

Am loading my new recorder . It will only let me put in 5 numbers and letters of my post code , what do I do?
Submitted: 2 years ago.
Category: Computer
Expert:  Randy Computer Tech replied 2 years ago.
,
My name is***** will assist you.
I am sorry to hear that you are having this issue.
Try entering 12345 and when it says "cant locate the postcode, proceed anyway" choose yes. The player will use the ip address to set location.
.
.
.
.
.
Please let me know if this does not work or if you need any other assistance.
After we have your issue resolved please take a moment to rate my service positively.
Thank you very much!
.
.
.
Customer: replied 2 years ago.

will not let me delete the numbers i have putin , so that i can out in your numbers . seems to be frozen .

Expert:  Randy Computer Tech replied 2 years ago.
okay, what is the brand/model of the player?
Customer: replied 2 years ago.

it's ahumax DTR T2000 is this what you need ?

Expert:  Randy Computer Tech replied 2 years ago.

okay, thank you. Try this on your Humax DTR> unplug the power cord minute, then reconnect the power and try the set up again.

Randy Computer Tech and other Computer Specialists are ready to help you
Expert:  Randy Computer Tech replied 2 years ago.
The setup wizard should restart.
If the screen setup has finished but your box did not connect to your broadband, try the following steps to resolve this:
a) Press the YouView button on your remote control, go to Settings
> Network and Internet > Wired Connection and select Automatic.
This should enter your broadband settings automatically. If this does not happen, restart your router and try again. If you need to
enter values manually, select Manual. (Note: Your broadband provider can provide you with these values).
b) If you did not accept the Terms of Use at the end of the screen setup, you will not be able to use the On Demand or Search features.
To change this, press on your remote control and go to Settings >
Your Info and Legal > Terms of Use. Select Accept then press OK. The On Demand and Search features should now be available to you.