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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 36777
Experience:  Over 15 years of consulting to the IT industry
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I am unable to download 'books' onto my kindle. the kindle

Customer Question

I am unable to download 'books' onto my kindle. the kindle has been updated - I am wondering if I'm still logged on with you - I have had problems with my internet which has now been sorted - but have had to change my internet access code help please
Submitted: 2 years ago.
Category: Computer
Expert:  Richard replied 2 years ago.
Thank you question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Are you sure the Kindle is registered with the same Amazon account that you used to purchase the books? As the books will only go to a device using the same account.
If your not sure, tell me the model of the Kindle you are using please.

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