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Richard
Richard, Computer Support Specialist
Category: Computer
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Experience:  Over 15 years of consulting to the IT industry
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I have a Acer Aspire with Windows 7. I recently bought a 128GB

Customer Question

I have a Acer Aspire with Windows 7.
I recently bought a 128GB PNY Attaché 128GB USB 2.0 Flash Drive on which to back up my photos. I had previously bought a 64GB
I use Zoombrowser 6.1.1 to organise my photos.
I put my photos on the 64GB but had 50+GB of photos so I bought the 128GB to better accomodate them.
On the 64GB Drive they "work" perfectly, but on the 128GB I get an error message "Zb module has stopped working". I uninstalled Zoombrowser and reinstalled it. Twice. No change. I formatted the 128GB Drive. Twice. No change.
To summarise, I can access the photos on my computer and o the 64GB drive using Zoombrowser but not on the 128GB Drive. Hence I do not believe my Zoombrowser software is at fault.
Is the problem with the 128GB Drive? Can I do anything about this?
Suggestions, please. Help!!!!!!!!!!!!
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.
Thank you question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Sorry, its the limit of Zoombrowser as it cannot read at 128GB, this is why it crashes (as it runs out of memory).
It is one of its limitations sorry.
It is not the drive itself but a limitation of Zoombrowser.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you
Customer: replied 1 year ago.

Ok Thanks

Do you know an alternative to Zoombrowser that works with 128GB ??

Cheers

je

Expert:  Richard replied 1 year ago.
Only the standard Windows Explorer sorry John.

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