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James K.
James K., Consultant
Category: Computer
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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logging in to aol email

Customer Question

logging in to aol email
Submitted: 2 years ago.
Category: Computer
Expert:  James K. replied 2 years ago.




Welcome to Just Answer

what happens when you try and log in ?
Customer: replied 2 years ago.

When trying to login via talk talk, as we have since 2010, it comes back to the email log in screen, suggesting username or password ***** *****

Expert:  James K. replied 2 years ago.
ok

Have you tried reseting the password ?
Customer: replied 2 years ago.

No

Expert:  James K. replied 2 years ago.
Ok i can help you do this via remote support if you wish
Customer: replied 2 years ago.

No thanks

Expert:  James K. replied 2 years ago.
ok no problem

I can talk you thro it if you wish
Customer: replied 2 years ago.

Is this cost of £28.61 in addition to £35 deposit?

Expert:  James K. replied 2 years ago.
The extra cost would be support

to Accses your computer and help you reset the Password

Its optinal , Or i can talk you thro using this Q and A
Customer: replied 2 years ago.

I am just trying to be clear what the total cost is and the best way forward?

Expert:  James K. replied 2 years ago.
Sure

The extra cost is Remote support that optinal and the extra cost

or

we can just try and and talk you thro this ,

remote support means I can accses your pc and help you

its your choice
James K. and other Computer Specialists are ready to help you
Expert:  James K. replied 2 years ago.
http://www.justanswer.com/remotedesktop/join.aspx?Session=dbbe7d08-8e0a-4f3e-98a2-c51d77d72bf6

Click the Link above

click the green I agree

Click Run /OK/Yes if asked