How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Wes Your Own Question
Wes
Wes, Consultant
Category: Computer
Satisfied Customers: 962
Experience:  Bachelor's Degree in Computer Science, 20+ years experience.
63083622
Type Your Computer Question Here...
Wes is online now

help support, I have foolishly dropped my kindle in

Customer Question

Hello help support,
I have foolishly dropped my kindle in the bath, despite dry rice treatment it has died. I would like to obtain another from you, and wondered if you can transfer my existing kindle book purchases onto the new one.
Also if I do, is the paperwhite kindle readable in the dark as my existing one has a v useful swivel out light?
Rose Horspool
Submitted: 2 years ago.
Category: Computer
Expert:  Wes replied 2 years ago.
Wes :

Hi, my name is ***** ***** I'll be assisting you today. Before we begin, it looks like you may have confused our service with that of another company. I want to make sure you understand that JustAnswer/Pearl is a pay-per-incident support site not affiliated with Amazon. If you understand that and would like to continue please let me know. If you reached our site by mistake, or if I am not able to help you, you can request a refund at http://www.justanswer.com/refund or by e-mailing***@******.***

Wes :

You will be able to re-download any purchased books on your new Kindle once you have set it up and connected. Yes, the Paperwhite is usable in the dark (it has integral backlighting) so you can use it without any external lighting devices.

Wes :

You can purchase a kindle Paperwhite Here: http://www.amazon.com/dp/B00JG8GOWU/

Wes :

If this has answered your question, please click on a smiley face before you go. If you need additional help with this subject, please type in the chat box below and hit the reply button and I will reconnect and assist you further.

Related Computer Questions