, I am A. Stevens here to help with your question!
Can you tell me what kind of mobile phone you are using?
Please let me know when you return, so that we can continue working on this question. I will respond as soon as possible when I see your reply.
stevens barry here. mobile phone is Samsung model galaxy 3 mini gt18200n
Barry - thanks info.
Do you have the USB cable supplied phone?
If so, you could connect it to your computer that way, and use the Samsung software "Kies" to transfer the photos.
many thanks. I don't have a problem re transfer from mobile to laptop, problem is how do I enter size of photo print required e.g. a4 size?
In order to print a specific size, it would be easiest to paste the photo in to a Microsoft Word document.
Otherwise you could use some other software if you don't have that available.
You could try something like this: http://easyboost-photo-print.en.softonic.com/