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Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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I am attempting to set up my kindle but it is not accepting

Customer Question

I am attempting to set up my kindle but it is not accepting the Passwords I enter. How do I get a new password
Submitted: 2 years ago.
Category: Computer
Expert:  Jerry Hannell replied 2 years ago.
***** *****nell :

sir/madam, I would like to help you, please let me know when you are ready.

JACUSTOMER-vnc7l1fu- : Dear Jerry
JACUSTOMER-vnc7l1fu- : first of all my apologies
JACUSTOMER-vnc7l1fu- : Dear *****
JACUSTOMER-vnc7l1fu- : Dear Jerry
JACUSTOMER-vnc7l1fu- : Dear *****. This is becoming impossible.. I have attempted to contact you on at least five occasions and found that the message suddenly stops and I am unable to continue. This time I appear to be doing better. Firstly my apologies. I did not appear to have received any further information after agreeing to pay £3.49. Until I received a further message to say it will cost me £14.00. No guidance at all. Now I am quite happy to continue,if we can keep the dialogue going.
***** *****nell :

,

***** *****nell :

it seems there was a problem with chat, i am now switching the page to q-a mode

Jerry Hannell and other Computer Specialists are ready to help you
Expert:  Jerry Hannell replied 2 years ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Customer: replied 2 years ago.
I will very happily pay if I can get an answer, but so far I have note even got to the first base. I have my kindle on and wonder if we could start now afres?
Customer: replied 2 years ago.
back to the beginning. How do I get anew password?
Customer: replied 2 years ago.
how do I register a new password?
Expert:  Jerry Hannell replied 2 years ago.

again,

would you like to register a new account? (so you can login to your kindle)

Customer: replied 2 years ago.
Jerry I will have one more go. I would love to crack this and pay you services. John