How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 164
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
69350257
Type Your Computer Question Here...
Kamil Anwar is online now

I forgot my passcode

Customer Question

I forgot my passcode
Submitted: 2 years ago.
Category: Computer
Expert:  Kriptokrit replied 2 years ago.

Welcome and thanks question.

I'm Todd and I will be the expert working with you today to help resolve your problem.

What is the model of your Kindle? (Fire, Fire HD, Paperwhite etc.)

Are you able to get into the Menu, or does the passcode prevent you from doing anything?

Regards,

Todd