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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 38368
Experience:  Over 15 years of consulting to the IT industry
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About a year ago I purchased one of your televions which have

Resolved Question:

About a year ago I purchased one of your televions which have an excellent picture but recently suddenly there are pop-up adverts appearing on the left hand side of the screen which is annoying when I am watching programes.Is there anything I can do to prevent this from occurring. Please reply on email,
Thank You.
A.H.Young.
Email address is *****@******.***
Submitted: 2 years ago.
Category: Computer
Expert:  Richard replied 2 years ago.
Thank you question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me please the make and model of the TV, and is this occurring on all channels you watch?
Customer: replied 2 years ago.

The TV is a Samsung and mostly happen when I am watching Sky 415.

Expert:  Richard replied 2 years ago.
Thanks, ***** ***** this, In the menu 'Tools' (not menu 'Menu') go to Demo and turn it off.
This will stop the Ads.
Let me know the results please
Richard and 3 other Computer Specialists are ready to help you
Customer: replied 2 years ago.
I have got the the pop up menu and scroll to oof and this deleted the adverts PDV programmes which touch wood has reappeared so far.
Thankks.