sir my name is***** will be assisting you today. I am sorry to hear that you are having trouble with your PC. I will try my best to help you
Sir just to clarify you have already transferred the videos from the camcorder to PC and when you try to burn/write these 4 videos to a DVD from the computer it wont write/burn the disc am i correct?May i ask which is the program you are using to burn/write the videos to the DVD?
The program is the one which came with the camera It would be on the CD which came with the camera VideoCam suite 2.0 dated 2008
On the envelope I wrote when I had a slight problem before - Versio 16/12/2012
Thanks details have you tried any other program to write/burn dvd?
Version 16/12/2012 2.00.043.1033
Thanks details have you tried any other program to write/burn DVD?
No. I am not clever enough!!
Are you currently chatting to me from the PC where the 4 videos are located?
May i remote access to your PC and check the issue you are facing directly. You can see what all i am doing in your PC. Let me know so that I can give you the link to do that.
Thank you,One moment Please .do not leaves the PC. I will give you the link to do the remote access.
Please click on this link http://www.justanswer.com/remotedesktop/join.aspx?Session=643accea-366c-4730-abd9-dbc91a1008a2 that will open remote desktop session page in that page click on I Agree, then you will get Elisnore Screen Connect Client download and run it. Then it will ask to launch application click on Run to launch application, if it asks Account Control click on Yes that will allow me to connect once I am connected to your PC I will post a message using the remote chat screen. If you have any trouble connecting please let me know.Do not close this main justanswer chat page.
The problem had been solved. Please rate me using the options just below this box select the rating and click on submit that will do it some bonus will be well appreciated.Have a Great God Blessed Day. If you need any help in the future please use this link to ask http://www.justanswer.com/computer/expert-john/
All settled very helpful