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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 14645
Experience:  Over 10 years of professional experience.
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I seem to be getting nowhere. reason you keep telling

Customer Question

I seem to be getting nowhere.
reason you keep telling me is a duplicate question. I have made it clear that it is not. my PC will not send E-mails. this is a different computer to previous question I am a registered customer.
Please can you help me. when it bounces back apart from a long list it also says Mail box full. I am not sure what this is
Submitted: 1 year ago.
Category: Computer
Expert:  Jason Jones replied 1 year ago.
,
I have a question or two to ask before we can begin.

Who is your e-mail provider (Yahoo, Gmail, AOL, etc)?
-- When you type the full address on this site, it is blocked.
-- What comes after the @ sign?
Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 14645
Experience: Over 10 years of professional experience.
Jason Jones and 6 other Computer Specialists are ready to help you
Expert:  Jason Jones replied 1 year ago.

Thank you.

Please, click the following link and choose to run the remote application: http://74.208.229.96/?Session=df888c7a-1590-4e6e-be9d-0faa79ea58a0

Customer: replied 1 year ago.

I use outlook

not sure who provider is

Expert:  Jason Jones replied 1 year ago.
Thank you update, Ray.
Let's get the remote started so we can get you running again.
Please, click the following link and choose to run the remote application: http://74.208.229.96/?Session=df888c7a-1590-4e6e-be9d-0faa79ea58a0
Expert:  Jason Jones replied 1 year ago.
All is now working.
If you ever wish to work with me in the future, you can ask your new questions and have them sent to me directly at the following page: www.JasonFixedit.com
- Jason
Customer: replied 1 year ago.

Cool

Expert:  Jason Jones replied 1 year ago.
Smiley Faces all around :)
Thank you time, the chance to work with you, and update.
I am a member of all computer, networking, and cell phone categories. If you ever need anything else, please let me know.
I'm online most hours of the day and only a brief time away.
-Jason
Customer: replied 1 year ago.

***** ***** was working on my problem earlier I could not send E-Mails

I have been trying to send them to my laptop

Unfortunely it is not working. Message says mail box is full

Ray Noyce (postmaster @gmsuk.ltd.uk

Expert:  Jason Jones replied 1 year ago.
I did fix the problem.
Are you having the problem on the same computer again? If so, may I remote in once more?
Customer: replied 1 year ago.

Yes please do sorry to be a pain

Expert:  Jason Jones replied 1 year ago.
Thank you.
Please, click the following link and choose to run the remote application: http://198.0.229.45/?Session=11b25577-bba7-433b-94d3-f40b2c0d4e0e
Expert:  Jason Jones replied 1 year ago.
All is still working.
Thank you.
Customer: replied 1 year ago.

It is still not sending obviously Boiler specialist is causing a problem

This can be removed as we never use it

Expert:  Jason Jones replied 1 year ago.
Your computer does not have the boiler-specialist account on it.
You must have it setup on another computer, phone, or tablet. You will have to remove it from there.
Customer: replied 1 year ago.

Are you there

Expert:  Jason Jones replied 1 year ago.
Yes.
I am here.
Do you see what I typed above?
Customer: replied 1 year ago.

yes it is obviously on my laptop although I have neve4r seen it there

Expert:  Jason Jones replied 1 year ago.
Okay, so the account is not on the laptop.
Are you still getting new email errors? If so, may I remote in again?
Customer: replied 1 year ago.

yes please will you need to go into laptop

Expert:  Jason Jones replied 1 year ago.
On the laptop, go to the following page: http://tinyurl.com/k792swk
Customer: replied 1 year ago.

I are you still there

Expert:  Jason Jones replied 1 year ago.
What?
I am here.
Go to the page on the laptop.
Thank you.
Customer: replied 1 year ago.

I am on that screen on laptop

Expert:  Jason Jones replied 1 year ago.
Okay.
Run the application, please.
Customer: replied 1 year ago.

there is nothing like that on the screen it seems to be aboutmetal fabrication

Expert:  Jason Jones replied 1 year ago.
That means you went to the wrong page.
Which page did you go to?
Here is the correct page: http://tinyurl.com/k792swk
Customer: replied 1 year ago.

Wy do I keep losing chat screen

Also that address seems to be metal fabricators

Expert:  Jason Jones replied 1 year ago.
What?
No.
GO to http://tinyurl.com/k792swk
You are not going to that page.
Please, try again.
Type here which page you are going to.
Customer: replied 1 year ago.

OK I am on that screen

Expert:  Jason Jones replied 1 year ago.
Okay.
Run the remote application, please.
Customer: replied 1 year ago.

OK I hope I will stay on chat screen I have it running what next

Expert:  Jason Jones replied 1 year ago.
You do not have it running or there is a problem.
I don't see that you are connected.
Expert:  Jason Jones replied 1 year ago.
All is good.
Customer: replied 1 year ago.

I still can't get e-mails from either postmaster or ray@

Expert:  Jason Jones replied 1 year ago.
Ray,
What does that mean?
You can both send and receive emails with both accounts. I verified this.
Customer: replied 1 year ago.

I am still getting mailing errers

Customer: replied 1 year ago.

I am getting E-mails in but sending between lap top & PC keep generating mailing errors

Customer: replied 1 year ago.

Jason are you still about

Customer: replied 1 year ago.

No I cannot send emails to or from either I seem to be receiving Emails OK

Expert:  Jason Jones replied 1 year ago.
You cannot send mail now?
May I remote back in?
Customer: replied 1 year ago.

sorry

Yes you can. I have just tried again to send email & got the same mail error message straight back

Expert:  Jason Jones replied 1 year ago.
Thank you.
Please, click the following link and choose to run the remote application: http://74.208.229.96/?Session=3e6ebd44-51d7-42dc-b460-f57bbc2f794b
Customer: replied 1 year ago.

still cannot send E-mails to or from laptop or PC still

infact laptop will not show mail boxes either

Customer: replied 1 year ago.

is anyone there yet

Expert:  Jason Jones replied 1 year ago.
Ray,
The first time I remoted in, I fixed the problem.
Every single time after that when I remoted in, the problem was still fixed.

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