, My name is***** will assist you. I am sorry to hear that you are having this issue. What is the name of your broadband provider? Does your Zyxel modem have a label on it with that wireless/wifi password?
I do not see anything on the label that says "password", but the "Imagine" adviser told me yesterday that it is: qoniigtpvq. Hope this helps.
Please try this on your Kindle>press and hold the power button seconds and then release. After the device has completely turned off, press the power button to restart your Kindle> then try and connect again.
I have tried this, but the Kindle is still not connecting; I'm getting desperate because I cannot get over the first hurdle.
I have decided that I am going to the shop from where I bought the device in Dublin and will ask them to sort the problem out , face-to-face: can the Kindle I bought be faulty, or is it just me?? (It probably is).
I still couldn't connect with the wi-fi. I went to the shop from where I bought the Kindle e-reader, in Dublin, and it worked perfectly there but when I arrived back home, I was back to "square one". I am now thinking that it must be my 'Zyxel AMG1202 router is where the trouble lies.
Okay, I can check the zyxel with a screen connect session, let me know if you want to do the remote screen connect please.