my name is ***** ***** i will be assisting you today.
what is the model number of the kindle.
Go to www.amazon.com/myk, click on Manage Your Devices on the left. It will display your Kindle's version.
you can open your email and look email and click on the button view my answer then you can reply me from there
no problem please tell me is it kindle white paper or kindle fire or kindle fire hd
when did you purchased it.
so its a black and white kindle correct
and not a color one
please click on the link below and identify the correct one then i will give you a repair shop where you can get the lcd screen replaced
Please tell me the area you live i will pull up a repair shop address and number where you can go and get the kindle screen replaced.
no problem is okay
tell me the area code you live and the name of the area
i will give you a repair shop address when you can get the screen replaced.
Please call 01506 243 001
let me know if you have any more question
I hope i have provided you the information your were seeking for. Please click on the smiley below