Richard, Many thanks. I am 78 years and this is all new to me!!
I am somewhat afraid I am going to mess up with the change process.
Can you do this please? Would there be an additional cost?
I did go on to www.bt.com/change password ***** have successfully
managed to do it myself. I assume that you will not bill me
possible £30, additional service. A sincere thanks help on
this occasion. Phil.