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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5672
Experience:  B.Sc. Computer Science with Honors
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I AM UNABLE TO INSTALL ROSETA STONE ITALIAN PROGRAME ON THE

Customer Question

I AM UNABLE TO INSTALL ROSETA STONE ITALIAN PROGRAME
ON THE ISTRUCTIONS "INSTALLER" THERE ARE TWO DISKS, ONE IS THE APPLICATION THE OTHER IS MISSING.
Submitted: 2 years ago.
Category: Computer
Expert:  Michelle replied 2 years ago.
Michelle :

Hi, My name is ***** ***** i will be assisting you

Michelle :

Please let me know that do you have the product key or actiivation code with you mentioned on the software discs package

Michelle :

also let me know what is mentioned on the rosetta stone disc...i mean the version information

Michelle :

that would help me in knowing which version are you trying to install and i can share the steps accordingly

JACUSTOMER-f9cj2tu1- :

YES I DO THE PROGRAME HAS BEEN INSTALLED BUT

Michelle :

where exactly are you facing difficulty in using the software

JACUSTOMER-f9cj2tu1- :

YOU HAVE NOT SOLVE MY PROBLEM YET

Michelle :

please let me know are you able to install rosetta or getting stuck during the installation itself

Michelle :

let me know and i will share the steps to fix this accordingly

Michelle :

would it be fine if i remote access and help you with the software setup