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Hi, My name is ***** ***** i will be assisting you
Please let me know which email service are you using for which you are attempting to change password
do you know the alternate email id that was provided at time of account creation
also on which device you access aol...computer or phone
computer, ipad and iphone
on which device are you attempting to change the password
sign in to aol..let me know once done
On which device?
on your computer
I am already signed into AOL on my computer.
in page that opens let me know if you see an option like manage account or change password
let me know the options
two options:- Secure account or Access account details
on right side do you see username and password ***** be entered
enter your aol username and password
and then click on sign in
Here are the old details :-
i dont need the details
please enter the details on that page
let me know if you face any difficulty