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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 36526
Experience:  Over 15 years of consulting to the IT industry
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my I pad will not connect to server without password ***** It has

Resolved Question:

my I pad will not connect to server without password ***** It has always been MTP6PFTP but it no longer accepts this. What do I do?
Submitted: 2 years ago.
Category: Computer
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me please, which server are you trying to connect to?
Thank you
Customer: replied 2 years ago.

BT Hub.3-gh9s

Expert:  Richard replied 2 years ago.
Thank you
The password ***** will see on the BT Hub itself.
Look on it and on the Label you see the Wireless Key
This is what you enter on the iPad when trying to connect.
Let me know the results please
Customer: replied 2 years ago.

once again incorrect password

Expert:  Richard replied 2 years ago.
ok, on the hub is a reset button.
Push this in for 10 seconds, then release.
Then on the iPad hold the power and home button for about 10 seconds, until you see the apple logo then release.
Then try to connect to the wireless network.
Let me know the results please
Customer: replied 2 years ago.

It still responds with "incorrect password. I cannot connect App store . Safari says I am not connected to the internet.

Expert:  Richard replied 2 years ago.
ok, on the iPad, go to Settings, General, Reset, Reset network settings.
then go to Settings, Wifi and connect to your network.
Let me know the results please
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