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Hello Peter! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Can you please tell me the exact instructions it is asking you to do?What is not working? Is there any error or message?Do you have windows xp, vista, or 7, or 8, or mac computer?When you are available, please reply back at the box below to continue. Thank you,
It is in a foreign language
please do remote support
What's the brand / model of your computer? Please accept the remote support offer, then please click on the website below in order to connect with me:http://www.justanswer.com/remotedesktop/join.aspx?Session=e1e3e225-b94d-4c29-85a3-be93cb1c4df5
Or click on the website below:
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
When you are available, please reply back at the box below to continue. Thank you,