My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possiblePlease save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.
As per corel info, pinnacle 10 is not support for windows 8 machines..
But let me know what's the issue you face?
Have you installed the product?
sir, are you there
Let me know if you have trouble using chat system
hello I cant find the new password ***** sent me
Sorry, what password ***** are referring to?
I was to get a new password ***** I forgot my old password ***** e-mail address is [email protected]
Have you placed question for that?
The question is I have just purchased a new dell inspirion 8.1 and I cant install my pinnacle studio plus version 10 it worked with x-p
So we are working on pinnacle issue, right?
Are you able to install it?
no that is the problem
what error comes when you install ?
I am not sure, but I think I might have a driver problem
If you don't mind, can you give me a remote session, so that i can view your desktop screen at real time
You can download and install remote tool from below link
Once installed, Open Teamviewer and share "Your ID" and "Password" on itNote: Please don't close teamviewer window
I was to get a new password ***** you but I did not get it, my I-D is *****@******.***
I am just saying about Teamviewer ID
When you install and open Teamviewer, you can see its id and password, i am asking for it
Sorry for not returning to our chat before now,Team viewer I-D is 597 208 249 password ***** *****
Please share new password
5854 sorry I thought we were finished when you asked me to insert a pinnacle disc I into my computer
What's the password
5854 is incorrect
I am shutting down my p-c now, if you can help more could you ring my land line @ ********* Dublin Ireland to-morrow the 2ndof March 2015 thank you very much Bernard.
ok, Are you able to open Pinnacle now
just one moment I will try to open it now no not able to open the pinnacle studio plus version 10
ok, i shall contact you tomorrow
What's the status
Have you installed pinnacle studio?