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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 32087
Experience:  Over 15 years of consulting to the IT industry
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Good morning,Can you please tell me how to get the scanning

Resolved Question:

Good morning,
Can you please tell me how to get the scanning software for an HP M1120 MFP. I'm running Windows 8.
Thanks,
Jeremy
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
You can get the software from the link below Jeremy
click me to view
Choose Windows 8 and whether you have a 32Bit or 64Bit installation and run the downloaded file to install the software.
Once done you can then start to scan.
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Let me know the results please
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 32087
Experience: Over 15 years of consulting to the IT industry
Richard and 4 other Computer Specialists are ready to help you
Expert:  Richard replied 1 year ago.
Thank you
Can you please go to www.teamviewer.com
Click on Download in the top right.
Go down to "TeamViewer Quicksupport"
Click on Download and download and run the program.
It will give you an ID and a Password.
Please give me the ID (leave a space between each character eg: 1 2 3 4 5 6 7 8 9) and the password ***** your next message to me here.
Do not close the program, but leave it open.
I can then connect to your computer.
Thank you
Customer: replied 1 year ago.

Richard,

I have Teamviewer 10 already. Can I give you the ID and passwork from that?

Jeremy

Expert:  Richard replied 1 year ago.
yes that is ok
Customer: replied 1 year ago.

Hello Richard,

ID : 498 920 850

Password: 5757

Do I just leave it yo you now?

Regards

Jeremy

Expert:  Richard replied 1 year ago.
yes thanks

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