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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 38381
Experience:  Over 15 years of consulting to the IT industry
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I have bought an amazon kindle fire 8Gb Wifi D01400 and cannot

Resolved Question:

I have bought an amazon kindle fire 8Gb Wifi D01400 and cannot connect to the internet.
What should I do?
Submitted: 2 years ago.
Category: Computer
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
What happens when you try to connect to the internet? what is the error or problem you experience?
Thank you
Customer: replied 2 years ago.

I need to find my Amazon account number As I am new to this and have just started to use this site, where will I find this? please take into accout that my age is 80 years.

Expert:  Richard replied 2 years ago.
No problem John, I am patient.
Your Amazon account is your email address you registered with Amazon
Did you ever register this with Amazon?
Richard and other Computer Specialists are ready to help you
Customer: replied 2 years ago.

Yes.

Expert:  Richard replied 2 years ago.
ok, the email address you used is what you enter in on the kindle
Can you use this please and tell me if it accepts it.