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I can neither receive calls not phone out.
in both cases there is just a loud crackling sound when I pick up.
The handset / base is Panasonic.
Model KX - TG7160E S
I have had the phone for years and rarely if ever had any problems with it.
I have been out all the morning and made no calls, so it was not until I could not receive any incoming calls nor make any out that I was aware of the problem.
I replied nearly half an hour ago. Could you get back in touch?
I am not satisfied to be charged £35 for that as an answer Josh!
The website gave me to understand that you could help with theproblem, not just pass it back to me.
In that case you should have told me that in the first instance. My very first message said I had a problem with my phone.