How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 36526
Experience:  Over 15 years of consulting to the IT industry
32989067
Type Your Computer Question Here...
Richard is online now

WinXP, emails in and out OK, and reading sites online also

Customer Question

WinXP, emails in and out OK, and reading sites online also OK But cannot interact online as Windows will not connect and I gets message that Windows cannot connect with the Internet using HTTP HTTPS or FTP. The message suggests that the problem maybe caused by the firewalls BUT removal of firewall sakes no difference.
Submitted: 2 years ago.
Category: Computer
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Please do the following in Internet Explorer
Click Tools (the gear wheel top right) than Internet Options
Click on the General Tab and Delete all Temporary Internet Files.
Than click the Advance Tab and click Reset
Then restart the computer and tell me if you still have the problem.
Let me know the results please
Richard and other Computer Specialists are ready to help you
Customer: replied 2 years ago.
Eureka! Did the trick - very many thanks
Expert:  Richard replied 2 years ago.
your most welcome Robert
If you ever need anything else, please let me know

Related Computer Questions