How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michelle Your Own Question
Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5613
Experience:  B.Sc. Computer Science with Honors
26798893
Type Your Computer Question Here...
Michelle is online now

I have win 10 tech preview build 9926 , I did a system restore

Customer Question

I have win 10 tech preview build 9926 , I did a system restore and upset the operating system , All I have now is a desktop with no apps or information . I cannot download win 10 again because my system thinks I still have it . I do have the taskbar only . what can I do . I have tried to go back to win 8.1 but it just comes up with cannot install . Can you help me get win 10 working again .
Submitted: 2 years ago.
Category: Computer
Expert:  Michelle replied 2 years ago.
Michelle :

Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.

Michelle :

run the system restore one more time you will get an option undo last restore select undo and hit next to continue.

Michelle :

let me know if you find any problem running system restore undo last restore.