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I believe I cannot do anything to the Word attachment while inside OWA, including save it for opening later, but I will go and try that to be sure. Incidentally I can open Powerpoint attachments , no problem.
Yes, I am accessing my Outlook using Chrome browser. When I right-click (alt-click) the attachment icon I can only "save link" but it does not show up in the file I choose. Same when i try to open it in another tab etc.
sorry, not sure you got my reply-it is Chrome
I closed Chrome and relaunched it and OWA and the problem is still there..
Yes I did do all of this. Only the first four Browsing data settings were checked -the other ones would wipe out my password ***** etc..
Relaunched Chrome, but OWA word attachment problem persists
sorry just have to take a 10 min lunch break, while you figure out next step.
The reset has among other things wiped out my sign-in details on OWA, so now I have to use my personal email to ask colleagues what that is (of course I know the password, it is the account address I am not so sure of!)
There are also other collateral glitches like I am constantly asked to enter a security code from my mobile for Google, from which my desktop used to be exempt. I tick the box asking for no more verifications on this computer but it asks me anyway next time.
Give me a few minutes to find out the login details and revert..
OK, I got in finally and Word is now launching OK from OWA. Great! What do you think happened to block it, just so i dont have to reset everything too often?
Thanks very much-rating on the way..