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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 40341
Experience:  Over 15 years of consulting to the IT industry
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I destroyed my iPhone 5s by driving over it with my 4x4 just

Resolved Question:

I destroyed my iPhone 5s by driving over it with my 4x4 just had a replacement delivered but cannot get passed the apple id and password ***** do I do
Submitted: 2 years ago.
Category: Computer
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
What is the exact message you get when it fails to get past this screen?
Is it rejecting the password?
Customer: replied 2 years ago.

yes it keeps rejecting my password

Expert:  Richard replied 2 years ago.
Thanks Raymond
If you try to sign in with your Apple ID on my link below, are you able to?
www.icloud.com
Please let me know
Customer: replied 2 years ago.

Thank you for your help every thing now working

Expert:  Richard replied 2 years ago.
Perfect Raymond, we just needed to get the account sorted, it will be ok now
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you
Richard and other Computer Specialists are ready to help you