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Kriptokrit
Kriptokrit, Computer Support Specialist
Category: Computer
Satisfied Customers: 3073
Experience:  Over 6 years of experience in Computer support service.
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I have a new IpAd tablet with Kindle ap set up OK &

Customer Question

Hi
I have a new IpAd tablet with Kindle ap set up OK & wish to transfer an existing Kindle to another family member.
Can we transfer the existing library to the iPad & reset the Kindle Fire to factory issue settings please?
Submitted: 1 year ago.
Category: Computer
Expert:  Kriptokrit replied 1 year ago.
Welcome and thanks for your question.
I'm Todd and I will be the expert working with you today to help resolve your problem.

Yes, you can transfer all books to your iPad and to reset your Kindle Fire to factory default. Your books are stored on the Amazon cloud, so you will also need to deregister your Kindle.
To transfer books to your iPad, you will have to follow the steps below:
1. Open Kindle app on your iPad.
2. Log in using your Amazon account (the same email and password ***** used to register your Kindle)
3. All your books will be available for download under the Cloud tab (device tab).
Or, you can transfer it manually using procedure below.
1. Install the Kinlde app (go to Apple Store, search for Kindle app). Log into your Amazon account
2. Go to http://www.amazon.com/manageyourkindle
3. Click on the "Your Content" tab, select desired book and select "Action" then deliver to your iPad.
To reset your Kindle to factory default please use procedure below:
For newer Kindle Fire models:
1. Slide down from the top to the bottom
2. Tap "More"
3. On the Settings screen tap "Device"
4. At the very bottom you'll see the option, "Reset to Factory Defaults". Underneath it says, "Removes all personal data from your device."
5. When "Factory Data Reset" warning box opens up select "Yes".
For older Kindle Fire models use the procedure below:
1. Tap on the gear symbol in the upper right corner of the Kindle screen. Select "More..."
2. Scroll down until you see the word "Device." Select this by tapping on the screen.
3. Scroll through the "Device" settings menu until you see the words "Reset to Factory Defaults.". Tap that option.
4. Select "Erase everything." You will be asked if you really want to perform the action of resetting your device to factory defaults. In order to confirm your decision, you will need to tap on the screen over the words "Erase everything."
To deregister Kindle Fire follow the steps below:
1. From Home, swipe down from the top of the screen and tap More.
2. Tap My Account.
3. Tap Deregister.
Please don't hesitate to ask if you have any difficulties. I will be happy to help with any follow up questions.
If you have any difficulties or you need more information please do not rate my answer negative BAD service or POOR service. Reply to me using "Reply to Expert" button and I'll provide you with more help.
Kind Regards,
Todd
Expert:  Kriptokrit replied 1 year ago.
Hi John,
I'm just following up with you to see how everything is going. Did my answer help?
Please let me know. I will be happy to help with any follow up questions.
Regards,
Todd

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