Thanks for your prompt reply, I have just tried what you have suggested but it has made no difference...the Kindle still doesn't power up :(
Hi again, I have tried charging it as you suggested then holding the power switch, but the it still doesn't want to power up, if it is sent for repair, what will happen to the books I already have on the Kindle? will they be lost?
And if it's older than a year? still the same number? & possible charges?
Thank you very much, you have been a great help