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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 17073
Experience:  Over 10 years of professional experience.
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Mail can't connect to g.mail - message on g.mail screen

Customer Question

Mail can't connect to g.mail - message on g.mail screen
Submitted: 2 years ago.
Category: Computer
Expert:  Jason Jones replied 2 years ago.
Hello,
I must ask one question before we begin. Thank you in advance for taking the time to answer it for me.
Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?
-Jason
Jason Jones and 3 other Computer Specialists are ready to help you
Expert:  Jason Jones replied 2 years ago.
Thank you, Elsa.
Please, click the following link and choose to run the remote application: http://74.208.221.55/?Session=d2a8e725-19c0-4f9e-ae3b-2f0db42c8aae
Expert:  Jason Jones replied 2 years ago.
Are you having any problems with running that remote application after it is downloaded?
Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?
Customer: replied 2 years ago.

Safari

Expert:  Jason Jones replied 2 years ago.
For some reason, it doesn't seem to be connecting.
Please, try this other option.
Please, follow the instructions below to start the remote screen sharing session:
- Click the following link: http://download.teamviewer.com/download/TeamViewerQS.dmg
- Download and open the above file.
- Give me the User ID and Passcode that it gives you.
Expert:  Jason Jones replied 2 years ago.
All is now working.
Thank you for your time and please, do not forget to rate my help below.
- Jason