it did not come with any disks when purchased from amazon
some time between 2010 -2012
i am using the house wifi and will loose the connection to you if i power off
please wait whilst i get my netbook and log in
how do i get back to you
i am just logging my netbook on.
right, I am logged on on netbook
it has brought up "edit boot options"
Hard Disk: 7b63b4b7
I have done it both ways that you have said using both ALT and SHIFT keys being pressed while hiting repeatedly F10 key once on E screen..nothing
eMachine Recovery Management
rv your comp stat and resolve issues
restore to earlierf time
create res point
res sys files and setts from res point
res your pc or reinst windows
back up your pc
res data, files, or computer from backup
no, not perfet, I have been to this point many times and to reinstall I need windows disks which were not supplied which Is why I cam to you to help me download or sources the iso to create the disks so I can restore to factoy settings as stated at the start. sorry but case not closed..still require assistance
the pc came with no disks.
the pc had windows installed when purchased.
the licence key is on a sticker on the side of the pc
from Microsoft you CAN download windows installation iso with a valid key..my key is valid but for some reason the programme has somehow been changed and Microsoft refer you back to emachines..emachine page refers to your help online
link supplied by microsoft tech moments before i contacted you as he said i need to refer to emachines
please open the link
you will see
the key did work, the pc did work, now i need to download an install disk and it wont as it says the key has been changed
i would not know how to change a key
"if you want your pc fixed aaron it will cost you £51 pounds for us to send you the recovery your key supplied on the side of the pc will not work on windows recovery, only ours, we have this problem all the time but we dont supply disks as they may get scratched!!"
what on earth are these people smiking in acer? I would rather have a disk that i would keep safe and risk a scratch than have no disk at all and have to pay dick turpin at acer for their snide incentive.
thank you for your help Richard. at least you were honest and did not try to make me feel like a piece of S*** on the bottom of a shoe.