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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 16611
Experience:  Over 10 years of professional experience.
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My Kindle will not open. It has been on charge all night. Can

Resolved Question:

My Kindle will not open. It has been on charge all night. Can you advise where to send it for repair ?
Thank you
Submitted: 2 years ago.
Category: Computer
Expert:  Jason Jones replied 2 years ago.
Hello,
My name is Jason. I look forward to helping you today.
It sounds like your Kindle may be hardware faulted. Please, follow the instructions below that I typed for you, so that you can setup a free replacement or repair.
Please, click the following link: - https://www.amazon.com/gp/help/customer/contact-us
- Log into your account.
- Click the Kindle button.
- Choose Kindle Device from the pull down menu.
- Choose Problem with my Kindle from the next menu
- Choose My Kindle is frozen from the next menu
- Click the Call Us button.
- Enter your phone number and click the Call Me Now button.
You can explain your issue to them and request a repair and/or replacement.
I look forward to your next message or your rating below.
Please, do not forget to rate my help on this page.
Thank you again,
- Jason
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