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Pete
Pete, Computer Enthusiast
Category: Computer
Satisfied Customers: 17925
Experience:  Over 16 years of experience in the Electronics and IT industries.
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my kindle want switch on. 120 books on it. could it be full?

Resolved Question:

my kindle want switch on. 120 books on it. could it be full? I will not pay 3 28. I buy a new one
Submitted: 2 years ago.
Category: Computer
Expert:  Pete replied 2 years ago.
Pete :

Hi there!

Pete :

I am Pete, and I'll be happy to assist with your question today.

Pete :

1. Can you let me know which Kindle model you have, please?

Pete :

2. Also, how old is it?

Customer:

model no.001200 jc 9600a-1013 fcc id zee-1013, ca.3-4 years old

Pete :

The battery may have failed after 3-4 years and will need replacing.

Pete :

Try turning on the Kindle whilst it is connected to the power supply.

Pete :

Also try performing a hard reset on your Kindle - press and hold the power button for 20 seconds and then release it. After the device has completely turned off, press the power button to restart it again.

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