Hi my name is ***** ***** i will be assisting you today.
since when did the problem started.
do you want me to give you steps which you can follow or you want me to remote access and fix it right in front of you.
fix it for me
I can,t find remote deskt0p
i can,t find remote desktop
install teamviewer and let me know when installed and ready.
click on the above link
did you install the teamvower
I am ready
let me know the "your id" and password
are you facing any problem in installing the teamviewer.
let me know the teamviewer "your id" and password
teamveiwer is installed i am ready
what is this
when teamviewer is open you will see 9 digit numbers called your id
ineed the id and the password
this is a remote access desktop software
id ********* 1042
give the id one more time hit a space bar after 4 digits
112 278 894 1042
id 112 278 894 p.w1042
ok i am connecting
please do not close teamviewer
leave the mouse
it seems you closed teamviewer window
please open it
let me know once its open
i see you are offline let me know when you would be online i will fix it for you
all you have to do is open teamviewer and let me know the new password