Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
the books cannot be recovered from your computers harddrive as it has already been formatted however you can recover the ebooks from a kindle device.
Connect your Kindle to your wireless network.
you may give it a try using your computer by following the steps given below.
Log in to your Amazon account.
Point to "Your Account" and click "Manage Your Kindle."
Click "Actions" next to the title you wish to recover and select "Deliver to My." Alternatively, select "Download & Transfer Via USB."
Select your Kindle from the drop-down menu and click "Deliver." The book will automatically download to your Kindle the next time it connects to the Internet. If you chose to use the USB option, select your Kindle and click "Download." You'll then have the option to save the file, which you can directly transfer to the Kindle when its connected via the USB charging cable.
let me know if you have any question.
I am using my computer as the kindle reader and the computer as reset has no kindle on it. I have done step 1 but do not have the instruction "manage your kindle"
please follow these steps
I have done step 1 but cannot find "Manage your kindle" in step 2
would you like me to remote access and walk you through the steps
I have done step 1 but cannot find "Manage your kindle" in step 2. At the moment I do not have a kindle reader on my computer. I need (?) to download this first, I think
Problem fixed using remote access