How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 5094
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
69350257
Type Your Computer Question Here...
Kamil Anwar is online now

, Trying to send pictures using my Gmail account on my pc.

Resolved Question:

Hi, Trying to send pictures using my Gmail account on my pc. Keeps asking for user name and password. No matter what I put in it will not work. Using same settings as on my Iphone and the mail works fine on the phone. Any Ideas?
Regards,
Bren
Submitted: 2 years ago.
Category: Computer
Expert:  Kamil Anwar replied 2 years ago.
Kamil Anwar :

Hello & Welcome to JustAnswer

Kamil Anwar :

Are you currently talking to me from your PC?

Customer:

Yes

Kamil Anwar :

May i remotely connect to your system to check the issue directly?

Customer:

Can you not just talk me through it?

Kamil Anwar :

Yes - which e-mail client are you using?

Customer:

I use Gmail as a default setting on my laptop.

Kamil Anwar :

I mean, do you login to www.gmail.com through your web browser or do you access this on an app like Outlook or Thunderbird?

Customer:

Outlook. :-)

Customer:

Though I tried both ways and the same message came up.

Kamil Anwar :

Don't worry.

Kamil Anwar :

Just follow steps

Kamil Anwar :

Okay. Please open your web browser, and go to www.gmail.com and login through it. Once logged in, reply back.

Customer:

OK, done that

Kamil Anwar :

Now click the link below

Kamil Anwar :

getting the link, just a sec

Kamil Anwar :

scroll down and locate


Access for less secure apps
Kamil Anwar :

click on and set it to Turn on

Kamil Anwar :

then open Outlook, do a send/receive or hit f9, it will ask for password, retype your password ***** that should fix it

Customer:

Hang on just trying it.

Kamil Anwar :

Okay.

Customer:

That seems to be working, thank you. But why would itop working on the laptop in the first place?

Kamil Anwar :

Because, your account was set to deny access to other apps.

Kamil Anwar :

This happens usually after a password *****

Customer:

Can it do this automatically? It worked fine before.

Kamil Anwar :

No, it won't do it automatically. It usually happens after a password ***** or if initiated by the user.

Customer:

OK. Well, tha's me up and running. Thank you for your service. I really appreciate it. :-)

Kamil Anwar :

You're Most Welcome. :) And if you can take a second to rate my service below that will be greatly appreciated.

Customer:

I shall do it right away. Goodnight and god bless.

Kamil Anwar :

Thanks

Kamil Anwar and 7 other Computer Specialists are ready to help you

Related Computer Questions