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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 148
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I bought lightroom on 22/11/2014 working fine till now. it

Customer Question

I bought lightroom on 22/11/2014 working fine till now. it has stopped working it comes up with buy in put serial number which I have XXXX XXXX XXXXXXXX XXXX XXXX. but no joy HOPE YOU CAN HELP Bernard.

Submitted: 1 year ago.
Category: Computer
Expert:  arsufi2002 replied 1 year ago.
Customer:

Hi,

Customer:

My name is***** look forward to assisting you today with your question and providing the best answer possible.

Customer:

You have trouble entering product serial number, am i right?

Customer:

Please let know when you are ready..

Customer:

Thanks

JACUSTOMER-8o178tje- :

Ok lets go

Customer:

hi

Customer:

Are you there

JACUSTOMER-8o178tje- :

yes

JACUSTOMER-8o178tje- :

have you a answer

Customer:

Have you tried uninstalling product then re-install

Customer:

I am available now

Customer:

What version of windows you are using? (Win 7 / 8)

Customer:

Also, have you tried restoring system to previous restore point?

Customer:

please reply

JACUSTOMER-8o178tje- :

I have tried restoring. win7

Customer:

i

Customer:

Hi

Customer:

Are you there

Expert:  arsufi2002 replied 1 year ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Expert:  arsufi2002 replied 1 year ago.
Dear Sir,
I didn't find reply yet. I am just checking to see if you are still waiting for answer.

If you don't want to continue or want to cancel question, please let me know

Regards,
Fiyaz
Customer: replied 1 year ago.

pack it in getting no ware ok,

Expert:  arsufi2002 replied 1 year ago.
I am sorry..

Are you still waiting for answer

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