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Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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When I turn the laptop on , I get a very loud repeated noise

Resolved Question:

When I turn the laptop on , I get a very loud repeated noise with a black screen which then gives instructions . Although the normal screen then appears I am concerned about the reason for this.
Submitted: 1 year ago.
Category: Computer
Expert:  Jerry Hannell replied 1 year ago.
***** *****nell :

Hello sir/madam, I would like to help you, please let me know when you are ready.

Customer:

ok

***** *****nell :

hi, is it like beep-beep

***** *****nell :

(how many beeps do you hear)

Customer:

Yes it is extremely loud and continues until I follow the instructions which finally appear on the screen.

Customer:

I am not sure about allowing you to remotely access my computer. Could I get back to you asap?

***** *****nell :

beeps tell the user the source of the problem. for example two short beeps (beep-beep) means circuit failure, 1 short beep 3 long beep means memory failure

Customer:

i see

***** *****nell :

can you try to start the computer again, and check the beeps

Customer:

ok

***** *****nell :

and tell me how they beep, like 1 short 2 long, or 2 short 1 long etc

Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience: Experience in Windows environment. ASP, Visual Basic, Ajax
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